OUR VALUES & COMMITMENTS
Commitment to diversity, equity and inclusion
Our commitment to diversity, equity and inclusion
At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve.
We are committed to fostering an inclusive, respectful, and equitable environment where everyone – regardless of background, identity or ability – feels safe, valued and supported.
Our commitment in action
- Creating a Safe and Inclusive Workplace
We embrace the diverse backgrounds, experiences and perspectives of our staff, patients and visitors. We are committed to fostering a workplace culture that is inclusive, respectful, and free from discrimination, harassment and bullying. - Equity in Healthcare Access and Outcomes
We strive to provide culturally safe, accessible, and responsive healthcare services that meet the diverse needs of our patients, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, people with disabilities and people of all ages, faiths and lived experiences. - Zero tolerance for discrimination
BRHS does not tolerate racism, sexism, ableism or any form of discrimination. Our policies and practices actively promote equity, ensuring all people are treated with dignity, fairness, and respect. - Listening to lived experience
We are committed to amplifying the voices of our employees, patients and community members by embedding lived experiences into our decision-making and service design. - Building a diverse and inclusive workforce
We value the contribution of people from all walks of life and are committed to creating a workforce that reflects the diversity of our community. We promote equal employment opportunities and career pathways for all. - Ongoing education and accountability
We provide training to our workforce on cultural awareness, gender equity and other diversity-focused areas. We assess and improve our practices continuously, measuring and reporting on our progress.
At BRHS, inclusion is not just a policy – it is embedded in how we work, care and connect.
Acknowledgement of Traditional Custodians
Bairnsdale Regional Health Service acknowledges the Gunaikurnai people as the traditional owners of the land on which the health service is located.
We recognise and respect their cultural heritage, beliefs and relationship with the lands.
We pay our respects to elders both past and present and thank them for their contribution to the health service.
Commitment to protecting your privacy
BRHS is committed to protecting the privacy of your personal information and we work hard to embed a respect for privacy into our culture.
Strict guidelines are followed in relation to the collection, use and storage of personal information with only appropriately authorised staff having access to your information.
Our focus is always on providing you with best possible treatment and care and we only gather personal information that is necessary to achieving this.
You have the right to access your medical record and personal information held by the BRHS.
If you identify information that is incorrect or you do not agree with, you have the right to request that it be amended in a timely manner.
For more information about our commitment to protecting your personal information, contact our Chief Health Information Manager at 5150 3493.
Commitment to child safety
BRHS is committed to child safety. We want children to be safe, happy and empowered.
BRHS is committed to:
- preventing child abuse and identifying risks early, and has robust human resource and recruitment practices for staff and volunteers, with the intent of removing and reducing risks
- the safety, participation and empowerment of children and has zero tolerance of child abuse
- regularly training and educating our staff and volunteers on child abuse risks
- supporting and respecting children, as well as our staff and volunteers
- the cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability, and
- ensuring that we have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments.
Strengthening Hospital Responses to Family Violence
BRHS believes every person has the right to feel safe, and that violence in any form is unacceptable.
BRHS is committed to supporting a whole of community response to ending domestic and family violence, through its support of our staff and consumers.
- We will implement practices within BRHS to enable staff and consumers affected by family violence to access support and assistance.
- We will work with community partners to develop and maintain referral pathways.
- We will ensure that BRHS health professionals have the skills to recognise indicators of family violence and provide a timely, sensitive and appropriate response.