Continuous quality improvement and safety are a the very core of operations at BRHS. We recognise that, in order to deliver service excellence and a positive experience to our growing community, we must ensure that we operate within a culture of continuous improvement.
We are proud of the significant improvements achieved by the Health Service particularly in the last 12 – 24 months but also recognise the need to continue listening to our consumers, our audits and to benchmark our performance against similar organisations.
BRHS has a dedicated Quality Team who drive quality initiatives throughout the organisation. We also believe that quality and safety are much bigger than one team in the organisation and require all staff to be accountable for ensuring safety and improvement in their areas of service delivery and across the organisation as a whole.
Quality is the way every member of staff at BRHS carries out each and every daily task and identifies ways of continuously improving the way things are done.