Whether you have been referred to BRHS or you are self-referring, we need to know some information so that we can accept and prioritise your case. This includes:

• patient demographic information
• referrer demographic information
• the reason for referral
• your medical issue, and how it affects you
• the service(s) you need, and
• your current patient management including relevant medical history.

For Pain Management Clinic referrals, we also require:

• all relevant scan and test results

We will not accept referrals that don’t have enough information. If that happens, we will write to the referrer and client.

To send a referral for any Allied Health service to our Central Intake team, please:

• email central.intake@brhs.com.au
• fax: (03) 5150 3663 or
• phone (03) 5150 3468

If you would like to make a referral for yourself, a family member or friend, contact the Central Intake Team:

• email central.intake@brhs.com.au
• fax (03) 5150 3663
• phone (03) 5150 3468
• You can complete the Allied Health referral template

For referrals to the Pain Management Clinic, please complete the Pain Management Referral form.

For referrals to all other Allied Health services, please complete the Outpatient Allied Health Referral Form.

Please send completed referrals to the Central Intake Team:

• email central.intake@brhs.com.au
• fax: (03) 5150 3663 or phone (03) 5150 3468

Outpatient Allied Health Referral form for paper completion
Outpatient Allied Health Referral form for electronic completion

The Central Intake team will prioritise your referral and contact you to arrange your appointment or advise if you are on a waiting list.

We will send an acknowledgement letter to you and your referrer containing information regarding your appointment. It will be sent via SMS/text message to your mobile phone, emailed or sent in the post. If you have a preference, please discuss this with our staff.

If you haven’t heard from our Central Intake team or you’re concerned we have not received your referral, please phone (03) 5150 3468.

Referrals will be streamed into 2 categories.

• High Priority (1): To be seen within 30 business days from referral date. This category is for patients with a condition that may deteriorate quickly, with significant consequences for health and quality of life if not managed promptly.
• Routine (2): Must be scheduled within 365 days. This category is for patients with other conditions that are unlikely to deteriorate quickly or have significant consequences to their health and quality of life if the service is delayed beyond 30 calendar days.
  
  Rapid access: Patients that have been discharged from an allied health service recently can gain “rapid access” if they need re-referral with the same presenting problem within 30 days.

Exclusion criteria

NDIS referrals for physiotherapy, occupational therapy and podiatry services

Dietetics

• General fitness.
• Sports nutrition.
• Healthy eating without other complications or co-morbidities.
• Paediatric exclusions:
  • Introducing solids to a well and thriving baby without any comorbidities.
  • Constipation in otherwise well and thriving child and where food allergy is not suspected.
  • Other general diet/nutrition concern in otherwise well and thriving children.

Physiotherapy

• NDIS functional assessments.
• Return to work or workplace assessments.
• Pelvic floor physiotherapy.
• Paediatric physiotherapy.

Occupational therapy

• Specialised return-to-work or workplace assessments.
• Paediatric occupational therapy.

Lymphoedema clinic

• Swelling associated with untreated acute heart or kidney failure
• Untreated cellulitis or wounds.
• Groin, neck or head swelling.

Speech pathology

• Children with speech and/or language difficulties.

Podiatry

• General nail care on clients with no medical history or who have been deemed low risk.
• Referral from a GP or other health professional is advised with priority given to patients at risk of developing foot infection, ulceration and/or tissue breakdown.

Social Work

• NDIS coordination.