Permanent, respite and dementia specific residential aged care services.

Maddocks Gardens is an award-winning, fully accredited, purpose-built 90-bed complex that combines permanent, respite and dementia-specific residential care services.

It has three wings – Blue Gum, Banksia and Sutherland – that offer varying support for residents and ample space to provide a true home environment to our residents.

Our aim is to allow residents to age within our facility in a friendly and relaxed environment. We promote independence and quality of life.

We cater for residents with complex care needs and have a secure memory support wing for residents with dementia. We also cater for Aboriginal and Torres Strait Islander people.

Our People

At Maddocks Gardens, our people are our strength.

Our team has extensive experience in aged care and takes pride in offering our residents the best possible care.

Our residents’ stories are important. We take the time to build long-term relationships with our residents and their loved ones. We offer a warm, welcoming environment that makes Maddocks Gardens a home.

Because we’re part of the Bairnsdale Regional Health Service, we have ready access to the hospital and a host of allied health services to ensure our residents are safe, secure and receive the best possible care,

Our multi-disciplinary teams include Registered Nurses, Enrolled Nurses, Personal Care Attendants and Leisure and Lifestyle staff. They work with GPs and allied health professionals to provide residents best practice, holistic care.

Choosing a residential care facility is a very personal and emotional decision. We’re here to support you to make an informed decision. We are only too happy to answer any questions you have.

Our Facilities

We encourage people to tour our facility. Just make an appointment with our reception staff during business hours.

Our extensive gardens offer room to walk and spaces to sit and take in the fresh air,k with many spaces where residents can socialise or take time out. There is even a barbecue area.

Our Lifestyle team has a gardening program and takes residents outside for activities regularly. Families are encouraged to use our garden areas with their loved ones when they visit.

Our rooms are tastefully decorated with high-quality furniture and fixtures to enhance a home-like appeal. They have:

  • a double wardrobe
  • blockout blinds
  • a bedside table with a lockable drawer
  • power points
  • an electric high-low bed, and
  • an ensuite (single or shared) with a shower, toilet, vanity and ample storage.

We offer single rooms with a shared ensuite, shared rooms with a shared ensuite and single rooms with a private ensuite.

The CCTV and nurse call systems in our bedrooms and ensuites ensure our residents feel safe and secure.

Our Activities

Our residents enjoy a comprehensive activities program. We are proud of the extensive program of events and activities we offer.


  • Pet therapy
  • Flower arranging
  • A cooked Breakfast twice a month,
  • Herb Gardening
  • Cooking with produce from our own kitchen garden and purchased ingredients
  • Painting, arts and crafts
  • Hand rubs and beauty care
  • A hairdresser who visits weekly
  • Taste and smell special events such as tea tasting from around the world


  • Word games, crosswords, Pictionary and board games
  • Quizzes
  • Hoy/Bingo games
  • Poetry reading
  • Computer assistance
  • Inter-generational p0rograms involving local schools and kinders
  • Reminiscence
  • Armchair travel
  • Regular live music and concerts


  • A walking program
  • Falls prevention exercise groups Monday to Friday
  • Croquet
  • Bowls
  • Darts
  • Skittles
  • Hooky
  • Mini golf
  • Quoits and other games

Community involvement

  • We hold social inclusion days with other aged care facilities, schools and other community groups. large social events to include loved ones and maintain residents’ social connections
  • monthly themes or special events to celebrate different cultural, seasonal or diversity events
  • weekly information and suggestion sessions
  • pre-dinner social drinks three times a week
  • regular live music, performances, choirs and other entertainment
  • many weekend activities including quizzes, our Treasure and Information Challenge and others, and
  • our resident and relatives meetings to ensure resdients and their significant others are included and involved in decision making . Maddocks Gardens staff also offer one-on-one care and social interaction, along with palliative care.

Our Services

At Maddocks Gardens, we understand that the little extras can make all the difference to our residents’ comfort and peace of mind. These free services are available to all residents:

  • Extensive activities program
  • A facility bus
  • An in-house laundry service
  • A trust account service
  • A public phone with free local calls
  • WiFi access
  • In-house catering for all dietary requirements
  • Physio, dietetic, occupational therapy and speech therapy services.
  • In reach nursing service if required.
  • Access to the Bairnsdale Regional Health wound clinic

Our innovation

The team at Maddocks Gardens won the award for Excellence in Public Sector Aged Care at the 2022 Victorian Public Healthcare Awards for its work with residents who have dementia, using an interactive program they developed to improve residents’ sensory engagement. See it in action in this video:

The program, known as Building Sensory Bridges in Dementia Care, involves residents in our Sutherland Lodge wing. It uses a projection unit and specialised software that projects moving images onto any surface. Residents use anything from pool noodles to balls and fly swatters to interact with the images, which change form once “touched”.

The program has helped people with memory loss improve cognition, motor skills and connections with each other and our staff. 



All our facilities are fully accredited according to Aged Care Quality Standards.

Contact Us

If you have any questions, or wish to book a tour, please phone Maddocks Gardens on (03) 5150 3689 or email

Residential In Reach

Our In Reach service is a valuable inclusion we provide if a resident becomes unwell and their doctor is unavailable.

A specialist nurse will come from the hospital to make a clinical assessment and liaise with the resident’s doctor and the staff at Maddocks Gardens to decide which the best location to provide ongoing care.

Sometimes, the best option for our resident is not to go to hospital but to be treated with specialist care delivery by this team in familiar surroundings.

Got Something To Say? We're Listening.

If you have a compliment, a complaint, or a suggestion on how we can improve our service, we’d like to hear it. Use our feedback form to send us your message.