The Consulting Rooms assist with:

• appointments for patients who have a referral but not yet seen the surgeon
• questions about specialist appointments
• confirming, cancelling or changing a specialist appointment

Phone: 03 5150 3478

(Previously known as ESAC or Elective Surgery Bookings)

The Planned Surgery Bookings and Waiting List team assists patients who:

• have been advised they are on the surgery waiting list and need to update their availability
• have been given a surgery date and need to cancel or change it
• need to return or discuss paperwork provided after their appointment with the surgeon
• need to update their contact details

Phone: 03 5150 3662

The Pre-admission Clinic assists patients who are already on the Theatre list with:

• questions about medications leading up to surgery
• questions about preparing for surgery
• arranging or discussing an anaesthetic appointment, if one is required
• checking in on the day of surgery
• advising of anything on the day that may affect attendance or the ability to proceed with surgery
• enquiries when asked to contact a Pre-admission Clinic nurse

The Pre-admission Clinic has access to patient information once a patient has been placed on the Theatre list.

Patients may also receive a telephone call from a member of the Pre-Admission Clinic team before surgery. This may be to review their health information, confirm their medications and help prepare them safely for their procedure.

If you have received a letter, form or other information from the Pre-admission Clinic, please use the contact number provided on that document.

Phone: 03 5150 3608

Enquiries about specialist appointments, surgery dates or the surgery waiting list should be directed to the relevant team listed above.

The Day Procedure Unit assists with enquiries relating to:

• surgery or procedures occurring that day
• arrival on the day of surgery
• collection arrangements after surgery that day
• whether a patient is ready to be collected

Phone: 03 5150 3316

The Day Procedure Unit does not manage specialist appointments, surgery bookings, surgery dates or waiting-list enquiries.