Improving access to health care across East Gippsland.

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Telehealth for Patients

Telehealth appointments are now offered in certain BRHS clinics and programs.

Speak with your GP if you are interested in having a consultation via Telehealth.

Our specialists will triage your referral and determine if Telehealth is suitable for your care.

What is Telehealth?

Telehealth services link patients to consultants via video call.

Patients can connect to a telehealth appointment via a home computer, a tablet (such as an iPad) or a smart phone.

This removes the barriers of travel, financial and time constraints for specialist services.

Bairnsdale Regional Health Service embraces technology where it can to add value to care, safe service delivery, decision-making, effectiveness and efficiency.

One of the ways we achieve this is through telehealth consultations.

Need help accessing your Telehealth appointment?

This information sheet will help you access your Telehealth appointment.

If you still have issues accessing your Telehealth appointment, phone the BRHS Consulting Rooms on (03) 5150 3478.

Test your device

Take a moment to check that the device you are planning on using can connect to your telehealth appointment.

After clicking on the link, below, follow the prompts to find out if you device will work.

If you receive results that your device will not work, you can then try another device or contact the person who you made the appointment with to make alternative arrangements.

Information for GPs and Health Professionals

Telehealth appointments are offered in certain BRHS clinics and programs.

If you would like to know more, including the triage process: please contact the BRHS Consulting Rooms on (03) 5150 3478.

Instructions for visitors wanting to access Virtual Visiting Hours

If you would like to enquire about or schedule a Virtual Visit, please phone and ask to speak to the ward where your friend or relative is staying.

BRHS Main Reception: (03) 5150 3333

You can pre-arrange a mutually convenient time to connect with the patient (day, time and duration of the visit).

BRHS staff will send you a link via SMS or email to the Virtual Visitor Waiting Area. Please provide a mobile number or email address to receive the link.

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If you have a compliment, a complaint, or a suggestion on how we can improve our service, we’d like to hear it. Use our feedback form to send us your message.