Call to the Community – “We Want Your Feedback” Says New BRHS Board Chair

 

New Chair of the Bairnsdale Regional Health Service Board of Directors, Chris Barry. Photo: Jake Lynch/BRHS

 

Chris Barry wants the needs and experiences of people in East Gippsland to drive decisions about how Bairnsdale Regional Health Service (BRHS) serves this community.

“It’s really important that BRHS does everything it can to gain input from the people who use the health service.”

Last month Chris became the new Chair of BRHS’ Board of Directors, replacing outgoing Chair, Peter Murphy.

For Chris, who has had a long career leading community and government organisations across Gippsland, one of his first priorities will be looking at how BRHS encourages local people to contribute their ideas, feedback and suggestions.

“It’s really important that BRHS does everything it can to gain input from the people who use the health service,” he said this week. “Gaining feedback on what we do well, and what we can do better, is going to be the key as to whether BRHS is able to continue to improve and expand in the years ahead.”

To that end, Barry is urging anyone that has feedback about a recent experience at the health service, good, bad or otherwise, to use one of BRHS’ feedback options to make sure their voice is heard.

People can submit feedback at brhs.com.au/feedback, by calling BRHS’ Quality and Safety team on 5150 3241, or by using one of the Consumer Feedback forms at the hospital.

“We can’t fix something if we don’t hear about it,” Chris said.

His vision for BRHS also includes continuing to foster strong partnerships between the various health and welfare organisations in this region, and making sure that cooperation works seamlessly for everyone.

“People usually aren’t interested in whether a service is provided by this organisation or that – they just want the service.”

“Good working relationships between health providers across the region makes it possible for people to get the health care they need,” he said. “People usually aren’t interested in whether a service is provided by this organisation or that – they just want the service. I can see that better coordination between providers, behind the scenes, improves everyone’s  journey through the health care system and makes it as smooth and efficient as possible.”

Chris said this coordinated regional approach also involves working with state and federal government agencies to ensure this region receives its fair share of resources.

“Let’s grow the size of the funding for East Gippsland, rather than struggling between ourselves,” he said.

Chris said that, as the largest employer in East Gippsland, the future of BRHS is tied closely to the future of the region, both as a healthcare provider and as a magnet for healthcare professionals.

“Our goal is to ensure we have a supportive and highly competent health service that not only services the widely spread and diverse population of East Gippsland but also attracts people to live and work in this beautiful place,” he said.

Learn more about the BRHS Board of Directors at: brhs.com.au/about/board-management