Coronavirus Update: We’re Limiting Visitors to the Hospital


BRHS is encouraging everyone in the community to play their part to help slow the spread of Coronavirus in East Gippsland.

That means following the direction of Victoria’s health officials to practice good hygiene, staying home if you are unwell, and limiting nonessential gatherings.

Learn more about what you can do to slow the spread of Coronavirus at


BRHS is requesting that people limit nonessential visits to the hospital and Maddocks Gardens Aged Care Facility.

Consider a phone call or video call (such as FaceTime or Skype) to a patient, instead of a visit. If you do need to visit, a maximum of two guests is permitted.

“Reducing the number of people coming and going through the hospital helps reduce the risk of transmission and helps us protect patients and the community,” said BRHS CEO Robyn Hayles.

“We know this restriction can be challenging and we understand each family’s situation is different. For exceptional circumstances we encourage you to call the hospital and speak to your family member’s nursing team for further advice.”

Please do not visit if you have returned from overseas in the past 14 days, or if you are unwell.

“We know this restriction can be challenging and we understand each family’s situation is different. For exceptional circumstances we encourage you to call the hospital and speak to your family member’s nursing team for further advice,” Robyn Hayles said.

“This decision was made in the interests of taking every precaution to reduce the spread and transmission of Coronavirus, particularly among vulnerable populations.”

This situation may change in the comings days so people are encouraged to check our website for updated details as each clinical area could have specific arrangements.

BRHS’ Main Reception number is 5150 3333. For phone numbers for each of the departments and wards, visit

Maddocks Gardens does have computers available and can help facilitate video calls with residents via FaceTime or Skype. Call Maddocks Gardens at 5150 3659 if you’d like to arrange a video call.

If you do come to the hospital or Maddocks Gardens, you must use the alcohol-based sanitiser provided frequently, cover your mouth and nose if you sneeze or cough, and listen to and obey direction from staff.

Early indications are that the elderly and people with pre-existing medical conditions such as heart and lung disease are more at risk of experiencing severe symptoms.

If you have any questions or concerns about visiting BRHS, please call us at 5150 3333.


A COVID-19 Incident Management Team of executives, senior managers and clinical and operations leads had been meeting daily since last week to analyse new developments and ensure the hospital is following all guidelines on testing and treating suspected cases and reducing the risk of transmission.

“We appreciate the anxiety and concern that COVID-19 is causing in this community. It is our community, too,” Hayles said. “We have been following the COVID-19 situation closely for the past few weeks, and we are prepared to identify, triage and manage suspected cases of COVID-19.”

“We are working with the Victorian Department of Health and Human Services and are receiving regular updates on COVID-19 as the situation develops. Our staff are trained, prepared and equipped to treat all presentations with symptoms of COVID-19 appropriately.”


Every individual has a big role to play in reducing the spread of COVID-19.

BRHS and the Dept. of Health and Human Services (DHHS) is urging all Victorians to act now to reduce the spread of COVID-19.

There are a number of actions that Victorians can take, and a number of actions that employers and organisations can start to take, to help reduce the risk of infection and slow the spread of coronavirus in the Victorian community.


Access Coronavirus information from reputable sources, such as DHHS’ Coronavirus information page at, and keep connected to your family, friends, work colleagues through phone, email and social media.


If you have a fever or respiratory symptoms, please call ahead before getting tested.

Ring the COVID-19 24-hour hotline 1800 675 398, or your local GP or emergency department, to arrange for testing and appropriate care. You can call BRHS at (03) 5150 3333.


The most important action is to practice good hand hygiene.

Use alcohol-based handrubs frequently if available or wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

If soap and water are not readily available, use a hand sanitiser that contains at least 60 per cent alcohol.

Social distancing will be important in the coming months. People are encouraged to remain at a distance of 1.5 metres from each other and refrain from shaking hands.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.

Clean and disinfect high touch surfaces regularly.


Stay home if you are sick and don’t expose others. If you are unwell with flu-like symptoms, do not go outside your property or home, do not go to work, school or shops unless it is essential.


If your child/young person is unwell, do not send them to childcare or school.

Consider whether your child’s out-of-school activities are essential.

Prepare for your child to study at home should this become necessary.

Plan for the possibility of your child not attending childcare or school because of any future closure or because they are unwell. Discuss with your employer if needed.


Consider whether activities, such as ceremonies, assemblies or celebrations can be postponed, reduced in size/frequency or cancelled.

Cancel non-essential activities such as business travel, study visits, extra-curricular activities and sporting events.

Encourage flexible working arrangements including working from home and off-peak travel.

Purchase supplies to help limit infection, for example alcohol-based sanitisers or soap.

Provide and promote sanitisers for use on entering buildings.

Ensure high standards of routine environmental cleaning.

There’s more information about reducing the risk of infection and slowing the spread of Coronavirus at

BRHS can email you the latest Coronavirus updates, and breaking news and information from the hospital.

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