Victorian health experience survey

Let us know how we can make healthcare better for you.

What is the Victorian Healthcare Experience Survey (VHES)?

The Victorian Healthcare Experience Survey (VHES) collects data about the experiences of consumers of Victorian public health services.

The survey aims to understand the experience of care in Victorian public health services from consumers and, where appropriate their carers.

The survey is conducted by Ipsos, an independent contractor, on behalf of the Victorian Agency for Health Information (VAHI), a division of the Department of Health.

The survey is mailed to some consumers following their discharge. 

However, anyone that has been a client or patient at BRHS in the past 6 months, or their career, can complete the survey online.

Click the link below to start the VHES for Bairnsdale Regional Health Service.

Complaints or Compliments for BRHS?

If you want to provide feedback directly to BRHS about a recent visit, there’s a number of ways you can do that.

Click the button below to submit feedback to BRHS.

Some features of BRHS include:

  • 52 Acute Beds
  • 19 Sub-Acute Beds
  • Modern Theatre Suite
  • High Dependency Unit
  • Day Procedure Unit
  • Oncology/Medical Ambulatory Day Unit
  • Dialysis Unit
  • Emergency Department + Short Stay Unit
  • Palliative Care
  • Maternity Services
  • Aged Care Facility
  • Allied Health Services
  • Medical Outpatient Services
  • Home-Based Services  including Hospital in the Home, Community Health and a CBD campus.

Got Something To Say? We're Listening.

If you have a compliment, a complaint, or a suggestion on how we can improve our service, we’d like to hear it. Use our feedback form to send us your message.