INFORMATION FOR PATIENTS
Keeping you informed.
Patient enquiries
All patient enquiries are directed to the ward Nurse Unit Manager via Main Reception.
Main Reception is attended every day between 7.30am and 8pm.
Tel: (03) 5150 3333.
What will you wear during your stay?
We would like you to wear your own night attire including slippers and dressing gown.
Casual/comfortable clothes in some wards is acceptable.
Please make arrangements for collection and laundering of personal articles.
Food Services
Our catering staff appreciates the importance of good, wholesome meals, and special dietary requirements are easily accommodated.
Menus are circulated daily.
Food and refreshments
Takeaway meals, snacks and drinks are available from the BRHS cafeteria between 9.30am and 2pm, Monday to Friday.
Coffee, tea and light refreshments are available from the Best Care Café between 7am and 4pm, seven days a week.
The BRHS Kiosk, which sells sandwiches, snacks, drinks and gifts, is open daily between 12pm and 3pm.
A vending machine in Emergency and a hot drinks machine at the main entrance are available 24 hours a day, seven days a week.
Flowers
Flowers are permitted, and are available for purchase within the Best Care Café
Patients and visitors are asked to maintain and dispose of flowers.
Television
All inpatient rooms have free-to-air TV sets.
Mixed Wards for the period from 1 March 2025
Information on Mixed Wards can be found on the below document.